Mercane WideWheel 2019 Battery
CA$599.00
Out Of Stock
Replacement battery for Mercane WideWheel (2019).
Description
Original Mercane Widewheel 2019 battery (13.2Ah / 48V / 636 Watt hours), also compatible with newer models. Please note, the charger is not included.
Refunds & Returns
12+12 MONTH WARRANTY
The standard 12 months of warranty covers any manufacturing defect. Manufacturing defects are unintended problems that arise throughout the usage of the scooter. In the case that any of the below problems arise, you will have our full support in getting the problem resolved. Should we be unable to repair the scooter affected by a manufacturing defect, the defective unit will be replaced by a brand new one. Manufacturing defects include problems with:
Frame - e.g. cracks in the frame as a result of regular usage
Accelerator - e.g. the throttle stops working
Battery - e.g. the battery does not hold charge or offers no voltage discharge
Controller - e.g. the scooter is not turning on or reacting correctly
Motor - e.g. the scooter experiences a sudden loss of power or is unable to reach top speeds
Charger - e.g. the charger is overheating or taking longer than usual to charge the battery
Please note that the warranty only covers the above problems should they occur as a result of regular usage of the scooter. Any excessive or inappropriate usage of the product resulting in the above problems will not be covered by the warranty.
ADDITIONAL COVERAGE:
After your 12 months of warranty are up, we are offering another 12 months of parts and shipping available at cost to customers, labour covered by Apollo Scooters. In other words, spare parts will be available for purchase at manufacturers' prices with no margin added by Apollo Scooters. Should shipping be required, the cost will be borne by the customer.
WHAT IS NOT COVERED?
Warranty does not include two types of damage: (1) wear and tear and (2) water damage.
(1) Wear and tear is the expected damage caused by the user of the scooter throughout the course of their use of the product, for example punctured tires or worn out brake pads. These are consequences of frequent product usage, and the cost of repair (should there be any) is borne by the customer.
(2) Water damage refers to any electrical issues caused by exposure to water or wet surfaces. All Apollo Scooters are rated IP54 water resistant, which allows for use in light rain and on wet surfaces. This rating should not be mistaken for "water-proof". Electric scooters are electrically-powered products, so by their very nature exposure to water is not recommended. Any damage to the scooter as a result of prolonged water exposure will be repaired at the expense of the customer.
The standard 12 months of warranty covers any manufacturing defect. Manufacturing defects are unintended problems that arise throughout the usage of the scooter. In the case that any of the below problems arise, you will have our full support in getting the problem resolved. Should we be unable to repair the scooter affected by a manufacturing defect, the defective unit will be replaced by a brand new one. Manufacturing defects include problems with:
Frame - e.g. cracks in the frame as a result of regular usage
Accelerator - e.g. the throttle stops working
Battery - e.g. the battery does not hold charge or offers no voltage discharge
Controller - e.g. the scooter is not turning on or reacting correctly
Motor - e.g. the scooter experiences a sudden loss of power or is unable to reach top speeds
Charger - e.g. the charger is overheating or taking longer than usual to charge the battery
Please note that the warranty only covers the above problems should they occur as a result of regular usage of the scooter. Any excessive or inappropriate usage of the product resulting in the above problems will not be covered by the warranty.
ADDITIONAL COVERAGE:
After your 12 months of warranty are up, we are offering another 12 months of parts and shipping available at cost to customers, labour covered by Apollo Scooters. In other words, spare parts will be available for purchase at manufacturers' prices with no margin added by Apollo Scooters. Should shipping be required, the cost will be borne by the customer.
WHAT IS NOT COVERED?
Warranty does not include two types of damage: (1) wear and tear and (2) water damage.
(1) Wear and tear is the expected damage caused by the user of the scooter throughout the course of their use of the product, for example punctured tires or worn out brake pads. These are consequences of frequent product usage, and the cost of repair (should there be any) is borne by the customer.
(2) Water damage refers to any electrical issues caused by exposure to water or wet surfaces. All Apollo Scooters are rated IP54 water resistant, which allows for use in light rain and on wet surfaces. This rating should not be mistaken for "water-proof". Electric scooters are electrically-powered products, so by their very nature exposure to water is not recommended. Any damage to the scooter as a result of prolonged water exposure will be repaired at the expense of the customer.
Shipping Information
Shipping charge: FREE
Order fulfillment time: 1-3 business days
Shipping Time: 1-5 business days
Ships from: Montreal, QC
Ships to: All Provinces and Territories
Order fulfillment time: 1-3 business days
Shipping Time: 1-5 business days
Ships from: Montreal, QC
Ships to: All Provinces and Territories
Warranty
Sometimes products turn out different in person than they seem online - we understand that. You have 14 days from the date of delivery to return your unused scooter.
Let us be very clear - we do not accept returns of used products. If you choose to return a used product with any signs of wear and tear, re-stocking fees will be deducted from your refund. You will not be able to debate the decision, which will be made entirely at our discretion.
We inspect every single unit shipped out and ensure it is securely packaged prior to shipping. However, in rare occasions some units can arrive with damage. If you suspect your scooter has been damaged right out of the box, please contact us immediately at support@getmotorized.ca with your order number and a description of the issue, along with photo/video documentation to help us diagnose the problem. In most cases, we will provide you with a return label at our expense and ship you a new unit right away.
Let us be very clear - we do not accept returns of used products. If you choose to return a used product with any signs of wear and tear, re-stocking fees will be deducted from your refund. You will not be able to debate the decision, which will be made entirely at our discretion.
We inspect every single unit shipped out and ensure it is securely packaged prior to shipping. However, in rare occasions some units can arrive with damage. If you suspect your scooter has been damaged right out of the box, please contact us immediately at support@getmotorized.ca with your order number and a description of the issue, along with photo/video documentation to help us diagnose the problem. In most cases, we will provide you with a return label at our expense and ship you a new unit right away.
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